At 69ph, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player under Philippine data privacy law.
These six commitments summarize the core principles behind the 69ph Privacy Policy. The full legal text follows below — please read it in its entirety.
All personal data stored by 69ph is protected using industry-standard SSL encryption and secure server infrastructure. We apply the same level of security to your personal information as we do to your ₱ balance — because both matter equally to us.
69ph does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely for the purposes described in this Privacy Policy — to operate your account, process payments, verify your identity, and improve the platform.
As a Filipino player, you are protected by the Data Privacy Act of 2012 (Republic Act No. 10173). 69ph fully complies with this law, giving you the right to access, correct, and request deletion of your personal data held by us at any time.
69ph collects only the personal data that is strictly necessary to operate your account, comply with legal obligations, and deliver the services you signed up for. We do not collect data speculatively or beyond what is needed for a specific, stated purpose.
This Privacy Policy is written in plain, readable English so that every Filipino player can understand exactly what happens to their data. We avoid legal jargon where possible and explain our data practices in straightforward terms that make sense to real people.
69ph does not hold your personal data indefinitely. We retain your information only for as long as is necessary to fulfill the purpose for which it was collected, or as required by Philippine law and regulatory obligations. Once the retention period expires, your data is securely deleted or anonymized.
69ph is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being honest and transparent about how we handle your information.
This Policy applies to all personal data collected through the 69ph website, mobile platform, live chat support, email communications, and any other channel through which you interact with 69ph. It covers data collected from registered players as well as visitors who browse the platform without registering an account.
This Policy should be read alongside the 69ph Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and any other document, this Policy shall govern with respect to data privacy matters.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 69ph acts as the Personal Information Controller in respect of the personal data collected through the 69ph platform.
As Personal Information Controller, 69ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with RA 10173 and this Policy. If you have any questions about how 69ph processes your personal data, you may contact our Data Protection Officer using the details provided in Section 16.
69ph collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash / PayMaya account reference, BPI / BDO / Metrobank account name, transaction history | Deposits & withdrawals |
| KYC Documents | Scanned government ID, proof of address, selfie verification | Identity verification process |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, responsible gaming settings | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically on platform access |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact 69ph support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Registration & account settings |
69ph collects personal data through the following means:
69ph uses your personal data for the following purposes:
Under the Data Privacy Act of 2012 (RA 10173), 69ph processes your personal data on the following legal bases:
69ph does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
69ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how the platform is used. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 69ph platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.
69ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.
69ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 69ph will notify you and the National Privacy Commission (NPC) in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 69ph:
Request a copy of the personal data 69ph holds about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data held about you by 69ph.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
Withdraw consent for marketing communications or any other consent-based processing at any time, without affecting prior lawful processing.
To exercise any of these rights, please contact the 69ph Data Protection Officer using the details in Section 16. 69ph will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reason for it.
If you are not satisfied with how 69ph has handled your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 69ph platform is strictly for persons aged 21 years and above. 69ph does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the 69ph platform in any way.
If 69ph becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated personal data will be deleted as soon as practicable, and any deposits made will be returned after deducting any winnings generated. The matter may also be referred to the relevant Philippine authorities.
Parents and guardians who believe that a minor may have registered an account on 69ph are encouraged to contact 69ph support immediately so that the matter can be investigated and resolved promptly.
In some cases, personal data collected by 69ph may be transferred to, stored in, or processed in countries outside the Philippines — for example, where 69ph uses cloud infrastructure or third-party service providers located abroad.
Where such international transfers occur, 69ph ensures that appropriate safeguards are in place to protect your personal data in accordance with RA 10173. These safeguards may include:
By using the 69ph platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.
The 69ph platform may contain links to third-party websites or services. This Privacy Policy applies only to the 69ph platform and does not cover the data practices of any third-party websites or services that you may access via links on the platform.
69ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.
69ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, 69ph will notify registered players via email or an in-platform notification prior to the changes taking effect.
The updated Policy will be published on this page with a revised effective date. Your continued use of the 69ph platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you must stop using the platform and may request account closure in accordance with the 69ph Terms & Conditions.
We recommend reviewing this Privacy Policy each time you log in to 69ph to ensure you are aware of the current version and any updates that may affect you.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 69ph handles your personal data, please contact our Data Protection Officer. You can reach the 69ph support team via live chat on the platform, available 24 hours a day, 7 days a week.
You may also contact us by email. Our data privacy contact address is: [email protected]
We aim to acknowledge all data privacy inquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, we will keep you informed of progress throughout the process.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing RA 10173 and can be reached through official Philippine government channels.
Now that you know how 69ph protects your personal data, you can play with peace of mind. Slots, live casino, keno, bingo, and more — all built for Filipino players, with your privacy fully protected. Must be 21 years or older to register.
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